Privacy Policy

1. Overview

At Greater Vancouver Towing, your privacy is important to us. This Privacy Policy explains what limited information we may collect, how it’s used, and how we keep it safe.

Our website is intended to provide information about our towing and roadside assistance services throughout the Greater Vancouver area. We do not collect personal data through forms, logins, or online payments.


2. Information We Collect

Our website does not actively collect any personal information such as names, email addresses, or payment details. The only information we may receive includes:

Phone call data: If you use the “Call Now” button, your device will connect you directly to our phone line. We do not record or track calls through our website.

Browser and usage data: Like most websites, basic technical data (such as IP address, browser type, and pages visited) may be automatically collected by our hosting provider for security and performance monitoring. This data is non-identifiable and used only in aggregate form.


3. How We Use Information

Any information we receive is used solely to:

- Respond to customer inquiries and provide towing or roadside assistance services;
- Maintain website functionality and security;
- Improve our service quality and response times.

We do not sell, rent, or share personal information with third parties.


4. Cookies and Analytics

Our website does not use cookies, analytics tools, or tracking pixels to collect personal data. However, our web hosting provider may use standard logs for security and traffic monitoring.


5. Data Security

We take reasonable steps to protect any information we receive, whether through phone calls, messages, or our website. While no system can be guaranteed 100% secure, we use trusted, reputable hosting providers and industry-standard protections.


6. Links to Other Websites

Our website may include links to third-party services (for example, map directions or review platforms). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information.


7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be posted on this page with a revised effective date.


8. Mobile Information Policy

"No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."